During this holiday season, we may experience an influx in orders and processing. In order to offer you the best quality of products and service, please understand any delay in shipment of your order. We apologize in advance for any inconvenience this may cause, our team is working as diligently as possible every step of the way. Please reach out to our designated concierge team for any other inquiries or updates on your order.

Thank you for your patience, 


Where do we ship to?
We ship across the United States & Canada.

How much does shipping cost?
We offer free shipping on all orders over $100.00 within the U.S.

How fast is your U.S. shipping?
Most of our orders are shipped within the 2 business days after your purchase from our New Jersey warehouse, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3-10 business days of its ship date, or 2-4 weeks if you are located in Hawaii, Alaska or Canada. 

If you need your item(s) sooner and are within the U.S., please select an expedited shipping option.

Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.

We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery yet.

Standard Shipping within the continental U.S can take up to 7 business days. 
Standard Shipping for non-continental U.S orders (i.e. Alaska, and Hawaii) can take up to 4 weeks. 
Expedited Shipping can take from 2-4 business days (continental U.S only).


Method Cost Expected Arrival
Free Shipping (orders $100+) Free 5-7 business days (continental U.S.)
Standard Shipping (orders under $50) $ 8.50 5-7 business days (continental U.S.)
Standard Shipping ($50-$100) $ 10.00 5-7 business days (continental U.S.)
Expedited Shipping $ 20.00  2-4 business days (continental U.S.)



Method Cost Expected Arrival
Free Shipping (orders $250+) Free 2-4 weeks
Standard Shipping $ 35.00 2-4 weeks


*Please allow up to 72 hours for your order to be processed before shipment. Note, 2nd day express shipping methods account for transit time only, not including the order processing period.

Please note we do not ship to PO Boxes for orders over $150.00, as signature is required.

**Jusbox is committed to and taking CDC-recommended steps in our corporate office and manufacturing facilities.  These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.
***Our teams are working overtime to produce and ship the top-quality Jusbox products to you, our customers around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping many of which are imposed by our delivery partners, including and not limited to UPS, USPS, FedEx and DHL. Please check with your carrier for accurate delivery information so that we can collectively get through this extraordinary time.

Is the shipping fee refundable if I want to return my order?
This shipping cost is nonrefundable. 

Do you ship to PO boxes?
We ship to PO boxes, military APO, FPO and DPO destinations within the United States territory. Please select the PO Box checkbox in the Address section during checkout.